Top 3 absolutely must know’s when hiring a contractor!

Ask a friend if they know a good doctor or  good contractor and likely just the thought of it will elicit strong reactions one way or the other. The fact of the matter is that hiring someone to provide a very important service is scary. These services affect our home, health, well being, wallet or all of the above. Horror stories abound but so do glowing recommendations. But, as we all know, one friend’s favorite restaurant may be one we don’t care for. One friend’s recommendation for an incredibly gentle dentist may put a hurtin’ on us. What I’m saying is that word-of-mouth recommendations are great most of the time. Let’s say 9/10 times your find your friend’s recommendation to be spot on and 1/10 times, it’s a complete miss. When we’re buying a small product or service, that’s OK. But, when we’re making a large purchase such as adding on to our homes, we just can’t take any chances. That 10% chance that a referral might be wrong makes the stakes way too high.

I have great news. There are 3 key questions to ask your prospective contractor that truly will help you make the right decision.

  1. Exactly who in the company is deciding how the project will be built?
  2. How EXACTLY will it be built?
  3. Can you absolutely guarantee that it will be built and that it will be built as agreed?

Here are the answers you’re looking for. Make sure the company is not only willing to but includes this information in your contract.

Exactly who in the company is deciding how the project will be built?

Will the company owner make this determination? Will the contractor or subcontractor make this decision based on some hand-drawings and a list of features? Will the carpenter make this decision? The contractor you want will have a unified body that governs their process. At Archadeck, we have such a governing body that creates our Unified Structural System. This system is a completely documented, tested, and fool-proof system for designing and constructing every facet of the job. No stone should be left unturned. Our national office had engineers test our system to review the details of how things are built.

How exactly will my project be built?

Does company have a standard for things like how big footers will be and what type of hardware will be used and specifying the proper size bolts to secure structure? Governing bodies in your local jurisdiction will dictate minimum code requirements and what do you think most contractors are going to build to? In our experience they will build to the minimum. They will use least material and least labor to build to minimum standards. Make sure your contractor has their own high quality standards. Almost always, those standards will exceed what is required by code. At Archadeck, we always build to exceed the standards set by code.

Can you absolutely guarantee that it will be built and that it will be built as agreed?

Ask the builder if they have a written binding guarantee that your project will be built as agreed. At Archadeck, we provide two distinct warranties. One guarantees it will be built according to our standards. The other unique warranty guarantees completion. We guarantee in writing.

Michael Reeder, Archadeck of Columbus
Michael Reeder, Archadeck of Columbus

Give us a call to discuss outdoor project ideas you have for your home. Whether it’s a roofed structure such as a porch, patio or sunroom or a deck or patio, we look forward to providing you with a free consultation and the information to back up what we say. (740) 879 – 3730 or email us at westcolumbus@archadeck.net

Author: archadeckofcolumbus

I began my association with Archadeck in 2001 when I was working for a subcontractor that Archadeck of Columbus was employing for patio installations. I had been working in the Landscape/Hardscape industry for quite a few years at the time and immediately noticed a difference in how Archadeck operated in comparison with other deck companies that we worked with. Over the years of working with Archadeck on numerous projects, large and small, I came to realize the importance of what they were selling; beautiful designs, top-notch craftsmanship and a world class customer experience. This is what drove me to start working for Archadeck in January of 2011 and eventually buying the company in 2016. My wife, Amber, and my son, Logan, could not be happier to be a part of such a wonderful organization. We look forward to the future as we build the outdoor living environments our customers dream of with the “world class” service they deserve!

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