When you decide to find a builder to build your dream deck or porch addition, most reputable contractors will provide some type of warranty on their work. These warranties are typically placed on a structure once it is completed. These can include structural warranties, and warranties on the products and materials used in completing your outdoor space. Remember, in all building endeavors, a warranty is only as good as the company providing it and the degree in which they stand behind that warranty. With this in mind, it is important to make sure the builder warranties their work and stands behind the guarantee to ensure you receive a quality built structure to reduce or eliminate facing problems and heartaches in the future. This is where the old cliché, a guarantee is sometimes only as good as the paper it is written on comes into play.
When you choose Archadeck of Columbus to build your backyard dream, we offer our customers a very detailed 3-part warranty – structural, craftsmanship, and manufacturer warranty support. Our first warranty given upon completion includes a one year craftsmanship warranty and a five year structural warranty. This warranty is designed to ensure all the details of your structure are done properly such as cuts, sanding, fasteners, positioning and other pertinent details. The second warranty covers all aspects of supportive structures such as decks or porches, connections to your home, railings, stairs, walls and patio foundations.
It is possible that a branded component (one of the materials) has problems. Many manufacturers of the component materials offer warranties that typically cover only the product and not the labor for replacement. Archadeck negotiates with our vendors and in most cases we can negotiate for the vendor to pay us to replace the component if there is a problem.
We like to give homeowners several methods to communicate any craftsmanship warranty issues. We urge our clients to frequent the job site regularly so that we may discuss any issues and answer any questions they may have. Once a project is deemed completed, we ask the customer to do a walk-through prior to our departure so we make sure to fix anything that needs to be.
Following completion and departure from your project we always schedule an additional walk-through one week to 10 days after to verify with the customer they are completely happy with the installation. This is something that is protocol for us at Archadeck of Columbus; it’s just how we operate. Our ultimate goal is the happiness of our customers and their ultimate satisfaction with our work. We feel very fortunate that we have rarely ever had structural issues with our work which is based on the quality level in which we build.
If you are ready to experience what true quality, professionalism and dedication is in an outdoor structure builder, contact Archadeck of Columbus. We strive to deliver the ultimate in outdoor living spaces from start to finish and beyond. Call us today for a free consultation (740) 879 – 3730
westcolumbus@archadeck.net
See more examples of our expert outdoor living designs that are built with integrity and quality in every inch by visiting our decks photo gallery and our porches photo gallery located on our website.
Columbus Decks, Porches and Patios by Archadeck of Columbus 