Archadeck recently held their annual meeting in beautiful Las Vegas, NV. During an informative week of gaining knowledge about our brand and visiting with Archadeck owners all over the country, there is also a special time set aside for Archadeck to announce the award winners for excellence in sales, in customer service and in outdoor living design. Our annual meeting is a testament to the power of our franchise. We meet once a year, nationally, and this gives us a great opportunity to talk with our peers, share ideas, discuss our successes and discuss ways to serve our customers better.
A few of the highlights during this year’s meeting included a presentation by Kelly McDonald. She is not only a wonderful speaker and accomplished author, but is nationally known as an expert on perfecting the art of marketing to the modern woman. During her presentation she shared that women in the US make up the third largest economy in the world. She even brought copies of her most recent book, ” How to market to people not like you” to sign and take with us from the meeting! The presentation was enlightening and her style is very engaging and entertaining. She said that women like more choices than men. Do you believe that’s true? She showed a picture of a huge rack of t-shirts with every hue imaginable and than a picture of another rack with just 3 basic colors. She swears that women would go straight to the hue they want and that men will hem and haw with just the 3 choices. What do you think?
Along with a host of exceptional keynote speakers, I was asked to speak on a panel focused on ways to improve profitability and on another panel focusing on how hardscape building has dramatically increased our business. Our success in hardscapes also helped us find a niche in specializing in combination outdoor living projects, which was also discussed as part of my panel participation.
Archadeck of Columbus was also blessed to win an Archadeck National Design Award in the combination projects category. Designing is such a rewarding part of our business. It’s not about the structures themselves. It’s about how those structures and outdoor spaces create a magical backyard space for our customers. This design award recognized a specific combination project we completed in early December 2013 in Dublin, OH. The project included an open porch with a round, flat roof and hardscape seating walls around the perimeter. The patio and wall were built with Unilock Brussels pavers, and the banding on the wall was completed using Unilock pavers in Copthorne. We also expanded and resurfaced an existing deck with beautiful, low-maintenance TimberTech Terrain decking and added a grill surround using paver units.
In addition to being awarded the National Design Award, Archadeck of Columbus once again received a customer service award. Our score remains between 80-85% in customer service satisfaction, which makes us very proud.
Last but certainly not least, Archadeck of Columbus was recognized as a member of “the million dollar club” among franchises across the US this year. This award is given only to locations that met or exceeded the million dollar mark in completed projects for the year. This was our first time being named a member of this exclusive club and this places our location as one of the esteemed locations to win this award which is a direct testament to the quality of work we are providing to homeowners in the Columbus area. We are truly blessed!
We’d love to provide a free consultation to you to discuss your ideas to enhance your outdoor living with a porch, hardscape, deck or other structures. Please give us a call at (740) 879 – 3730
To see more pictures, please visit our Columbus patios and hardscapes online photo library and our Columbus porches picture gallery.