Creating one-of-a-kind outdoor living spaces is a complex business. It is also a business that requires an immense amount of organization to ensure every project is executed in a timely, efficient manner. Here at Archadeck of Columbus, we use the latest technology to provide the absolute best home construction experience for all our customers. One of the benefits of owning an Archadeck franchise is having many best practice systems in place. We are able to utilize the newest technology coming to the forefront of the business. With this in mind, we have been searching through different applications which can help us manage a job more efficiently. The application we found and developed two years ago is great — it is called Smart Sheet.
Smart Sheet allows us the freedom of being web-based. In addition we can place anything in a particular file which is easily accessible to other members of our team at any time. This allows us to see where they are and it also makes it easy for our project managers to stay up to the minute on the progress of any given project. It also assists us in communicating the steps necessary to project completion. For example; contacting the utility company, verifying deliveries, coordinating inspections, reminders on special orders & evaluating lead times on special orders, and coordinating with subcontractors such as roofers and electricians.
As an owner, this system allows me to manage at a quick glance. On average we are managing over 70 projects a year, with each project taking an average of 1.5 to 2 weeks. On average, each of these projects has over 100 checklists. Smart Sheet has a checklist format so we can check off items that need to be completed prior, during and post completion. This technology helps me organize the number of jobs we have going at any given moment, and keep up with the fast pace required to keep everyone smiling. It has allowed us to become much more efficient than we ever imagined.
Most of our customers don’t understand what a construction company goes through and the complexity of the process itself. It stands to reason if a company is more organized, and has a streamlined process it will run more efficiently and the customer will reap the benefits. Other builders just don’t use this type of precision when it comes to project management. This explains much of the discontent felt by homeowners because their project was not finished on time, or it was managed poorly during construction. There is much that can be overlooked with builders that don’t use systems such as ours. Our system ensures even the smallest details are scheduled and overseen properly– and the customer gains from this technology as much as we do.
We are so proud that this tool has allowed us to streamline our efficiency practices. Our project managers are happy, our team is happy and most of all our customers are happier because of our smooth production schedule. As we look into the future, our hope is to extend this technology and take it a step further by being able to use email to allow the homeowner to log-in and view the planning details for their particular project. Customers won’t manage their job, but will be able to see what is going on and when, in real-time. In this business, there is a lot of transparency in this area but we want to break down the barriers and get the customer involved and excited about being part of their building experience!
Our goal is to provide our customers with an outstanding outdoor living space that exceeds their expectations in terms of workmanship, quality and process. Remember that a project is only partially about sticks, but is also keenly about the process you have to go through to get there — winning the battle is about the journey it takes to victory!
Contact Archadeck of Columbus today to see how we can make creating your dream backyard an enjoyable experience, start to finish — how many builders can promise that? (740) 879 – 3730